Account Quick Start Information 
 

Before your domains DNS propagates. 
When you buy a domain if you point the domain to our name servers:  ns.yougoweb.com and ns2.yougoweb.com most of the time the DNS propagates with in an hour.  If you create the domain and don't put in our name servers and you go back and change them after the fact or you move your account from another hosting company to our servers then you will have a 24 to 48 hour time when the DNS will bounce.  You will see the web page pointing to us and the next time you look it will be gone or pointing back the the old host.  This is what we call DNS HELL.  When this happens their is nothing No One Can Do.  Only Time Will Heal The Hurt. 

Uploading your web site Before your DNS propagates:
During this time you can only upload your web site using a FTP program like CuteFTP or using your cpanels file manager.  You will use the Server IP that was in your welcome email and the user name.  The user name is the KEY.  This will put you in the right account!  You can't view your web site using this IP you can only FTP to it. 

Clients using FrontPage to publish their websites: The only way you can upload your web site using FP before the DNS propagates is if your account was purchased with a dedicated ip address.  At this point the DNS will propagate before you can convert over to an IP account. It would take 24 to 48 more hours after the change.  It is best to hold off and let the DNS propagate.

Where do you upload your files?
You upload them to the public_html directory.  You may note a directory called "www". Do not mess with this as it is a copy of the public_html directory.

How To View your web site before the DNS hits:
You can view your we site by using the server ip and adding the ~ and user name.  You can view http://login-a.com using http://74.86.37.208/~logina  This is also a good way to see if the server it up or if your domain NAME is having issues.  This is a handy tool at times!

How To Access Cpanel  before the DNS hits: http://ServerIP/cpanel.  Again the user name is the key.  If you have 5 accounts on the same server you would use the same IP just put in the different user name and passwords.
 


After your domains DNS propagates. 

Uploading your web site: You can use an FTP program, Front Page Dream Weaver or any other program that uploads.

Where do you upload your files?
You upload them to the public_html directory.  You may note a directory called "www". Do not mess with this as it is a copy of the public_html directory.

How To Access Cpanel:
Cpanel Access: http://1domainname/cpanel. Make sure you change the server IP with your domain name in your web pages and FTP.

How To Access the FREE WebMail:
Yep you have free WebMail.  Just type in your domain name/webmail.  http://yourdomain.com/webmail  You will be asked for user name and password.  The user name is the whole email address not just the first part.    joe@Dman.com 

 

Good To Know Information

Setting up your POP3 email accounts:
It is best not to use the account user name as an email account! Set your incoming and outgoing email servers to "mail.1domainname". Some ISPs will not let you bounce email off their servers. If that is the case then you will need to set you out going email server to your ISPs server. We have no control over your local ISP.  It is best to use your local ISP's outgoing email servers if they will let you.

DO NOT go click happy on all the buttons inside your control panel as many have made their sites not work by using the password protect button wait till you are sure of what you are doing here...

Note: Save your files on your hard drive. We back up our servers once a day. Our backups are for server recovery only. Saving your files on the server using FrontPage Server Extensions is cool but it can come back to bite you. Be safe and save your data on your hard drive. The Cpanel has a cool back up tool that you can use!


OUR NAMESERVERS ARE:
Primary server name: ns.yougoweb.com
Secondary server name: ns2.yougoweb.com

 

 

 

 

 

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